自津唐铸管进入国内外市场以来，我们一直恪守质量过硬、客户满意的方针.始终坚持为客户服务、对客户负责.让客户满意的服务宗旨，在全国市场以及国外市场贏得广大客户的信赖和好评，我公司产品多年以来 经多家地市级、县级自来水公司长期使用.一直零维护。为此.我们做出如下服务承诺：

Since Jintang cast pipes have entered the domestic and foreign markets, we have always adhered to the principle of high quality and customer satisfaction, and the service tenets of serving customers, being responsible to customers and satisfying customers. We have won the trust and praise of vast customers in the national and foreign markets. Our company's products have been used for many years by many municipal and county-level water supply companies, and are always zero-maintenance. To this end, we make the following service commitments:

售后服务 After-sales service

公司具有良好的售后服务体系和完善的售后制度，并己成立专门的售后服务团队，并可以到现场进行指导安装，对客户提出的意见给予及时的正面答复。

Our company has a good after-sales service system and a perfect after-sales system, and has set up a dedicated after-sales service team to guide installation on site and give timely and positive answers to the opinions put forward by customers.

技术服务 Technical service

采购方可派人员到河北迁安市我公司生产基地进行技术交流，可随时到生产车间及检验室参观指导，我方 将派专业技术人员进行接待和沟通技术疑问。在工地现场，根据采购方要求，我方可派出专职技术人员在现场 提供技术指导服务。多年来.我们始终坚持在安装初期到现场与设计、施工、监理等各方技术人员进行沟通和 交流，并在此基础上提出施工优化方案建议。安装过程中出现问题在接通知后及时赶至现场，及时提供技术支 持并定期回访，在调试阶段，配合施工方调试运行并参与有关验收报告的签认。

多年来，我们发挥行业和技术优势，始终坚持为项目业主节省投资、提高工效尽******努力。我们配合客户， 经我方提供技术服务，即使是很多******次使用球墨铸铁管的县市自来水公司及农村饮水安全工程，都是一次性 打压试验成功、验收合格。

Purchasers can send personnel to the production base of our company in Qian'an City, Hebei Province for technical exchange, and can visit the production workshops and inspection rooms at any time. We will send professional and technical personnel to receive and communicate technical questions. At the construction site, we can send full-time technical personnel to provide technical guidance services on site according to the requirements of the purchasers. Over the years, we have always insisted on communication and exchange with the technical personnel of design, construction, supervision and other aspects on site in the initial stage of installation, and proposed the construction optimization plans on this basis. For the problems occurring during the installation process, we rushed to the site in time after receiving the notice to provide technical support and regular return visit. In the debugging phase, we cooperated with the construction party to debug the operation and participate in the signing of relevant acceptance reports.

Over the years, we have taken the advantages of the industry and technology, and always strive to save the investment and improve the efficiency of the project owners. We cooperate with customers and provide technical services. Even many urban water supply companies and rural drinking water safety projects that use our ductile iron pipes for the first time are successful in one-time bulge test, inspection and acceptance.

Our company's various types of pipes and fittings are equipped with a relative proportion of stock, which can be delivered at any time if necessary.

备品备件 Spare parts

公司各种型号管材及配件配有相对比例的库存，如有需要可随时发货。

服务响应时间 Service response time

7X24 小时全天服务，24 小时内到现场

7x24 hours all day service, 24 hours to the scene

承诺质保期 Committed warranty period

产品在正常安装和使用协议期内出现质量问题，我方负责免喪更换并承担直接损失。

If any product has quality problems during the normal installation and the use agreement period, we are responsible for free replacement and direct loss.